The Empathic Transactions

Charlotte Sills and Mica Douglas 
The Empathic Transactions

In 1966, Eric Berne described what he called the therapeutic operations — a term that reflected his medical-model approach to psychotherapy. While Berne’s theories were largely relational, his methods often were not. In 2002, Helena Hargaden and Charlotte Sills offered a significant relational revision of Berne’s concept, introducing what they called the empathic transactions.

Building on this, in 2019, Mica Douglas, Giovanni Felice Pace, Valeria Villa, and Bill Stiles conducted theory-building research into the empathic transactions. Their findings confirmed that psychotherapy could be deepened and progressed by consciously applying these relational methods (see Transactional Analysis Journal, 2019).

In this recorded webinar, the research team introduces the empathic transactions and invites viewers to explore how to apply them in practice. They also present their research findings, demonstrating how these concepts can enrich relational depth and therapeutic progress.

This recording is ideal for transactional analysts, psychotherapists, and trainees seeking practical, evidence-based ways to deepen their relational work.

✅ Listen anytime, anywhere — pause, replay, and reflect at your own pace.
✅ Earn CPD — simply let us know once you’ve completed the recording to receive your certificate.

BUY NOW – £20.00

Video lecture with PowerPoint – 1 hr and 14 mins – Recorded on 26th October 2021

Read More About the Speakers,

Charlotte Sills is a psychotherapist and supervisor in private practice, Visiting Professor at Middlesex University and Professor of Coaching at Ashridge Business School. Amongst her many publications are Transactional Analysis – A Relational Perspective with Helena Hargaden (Routledge 2002) for which they were awarded the Eric Berne Memorial Award in 2007. In the same year, Charlotte was awarded the EATA gold medal for services to the TA community.

Mica Douglas is a UKCP Registered Psychotherapist and supervisor and has a particular interest in trauma, attachment, unconscious processes and developing potential in others. After training to be a social worker and then a therapist and supervisor. Mica has a strong interest in research and has completed a Doctorate in Psychotherapy with Metanoia and Middlesex University. She is a member of the following professional bodies: • Social Work England, Registered Social Worker • UKCP, Registered psychotherapist for adults and children and registered supervisor • International Association for Relational TA, member of IARTA Steering Committee.